Legal
Policies and business information
Read the terms that apply to direct booking, personal data, cancellations and stays with S&J Hospedajes.
Terms and conditions
General terms for using the website, submitting booking requests and staying with S&J Hospedajes.
Spanish policy version 1.0 · effective 1 October 2026
Read documentPrivacy policy
What personal information the site collects, why it is used and how it is protected.
Spanish policy version 1.0 · effective 1 October 2026
Read documentPersonal data treatment policy
Detailed personal-data treatment policy under Colombian Law 1581 of 2012 and Decree 1074 of 2015.
Spanish policy version 1.0 · effective 1 October 2026
Read documentCookie policy
Necessary cookies and optional analytics or marketing technologies.
Spanish policy version 1.0 · effective 1 October 2026
Read documentBooking policy
How direct booking requests, confirmation, pricing, occupancy and arrival times work.
Spanish policy version 1.0 · effective 1 October 2026
Read documentCancellation policy
Cancellation, statutory withdrawal, changes and no-show conditions.
Spanish policy version 1.0 · effective 1 October 2026
Read documentRefund policy
When a refund may apply and how it is processed.
Spanish policy version 1.0 · effective 1 October 2026
Read documentHouse rules
Occupancy, coexistence, safety, pets and protection of minors.
Spanish policy version 1.0 · effective 1 October 2026
Read documentBusiness information
Owner, NIT, National Tourism Registry, addresses and contact details.
View business details